Purchasing any travel services offered by Lejore Discoveries constitutes a contractual arrangement between you (also referred to in these terms & conditions as “the traveler”) and Lejore Discoveries, and represents your acceptance of Lejore Discoveries’ Terms & Conditions as set out herein. We urge you to carefully review these the Terms & Conditions prior to making your booking. In so doing, you attest that you are fully capable of accepting Lejore Discoveries’ Terms & Conditions on behalf of everyone named in your booking, and you will be deemed to have accepted Lejore Discoveries’ Terms & Conditions on behalf of everyone named in your booking. You are advised to consult Lejore Discoveries’ website for the latest version of the Terms & Conditions prior to booking your trip.
Deposit and Payments
Payments for your trips may be done via electronic fund transfer (EFT), and using most major credit cards and debit cards. Unless otherwise indicated, you will be required to make a non-refundable, non-transferable deposit of $300 per person per trip to reserve your space. Your deposit must be made upon completing your registration. Bookings will only be confirmed and payments are to be considered as having been made upon receipt of your confirmation by Lejore Discoveries.
Please review and verify your booking and receipt and contact Lejore Discoveries immediately should you identify any error(s), so that these can be amended before it’s too late. Lejore Discoveries does not accept responsibility if we have not received information regarding any inaccuracies within 21 days of having issued the receipt and/or invoice - as applicable. Should there be an error on your invoice, Lejore Discoveries reserves the right to issue a corrected invoice you without undue delay.
You are encouraged to pay fully for your trip upon booking. Should you have the possibility to pay in instalments, payments are due as per the schedules that are pre-established on the website of Lejore Discoveries. Failure to make payments on time may result in late fees as stated in the trip details. Payment of the balance in full must be confirmed received by Lejore Discoveries no less than 60 days prior to a scheduled departure. If your final payment is not received by Lejore Discoveries by the due date, traveler reservation will be cancelled and full deposit, including trip insurance, will be retained by Lejore Discoveries.
Travel Documents, including e-ticket itineraries, will be despatched via email approximately four weeks prior to departure, provided that you have made full payment, completed your medical disclosure and your emergency contact details have been received. It is your responsibility to ensure that you have the required standard validity (of at least 6 months on your passport/travel document) and required visas and permits.
Cancellations and Cancellation Fees
Cancellations and refund requests must be done in writing. Should Lejore Discoveries receive your cancelation before the final payment for your trip becomes due, the non- refundable deposit will be retained in addition to any airline, hotel or excursion imposed fees or cancellation charges. The remaining balance may be transferred to a future trip that will be offered by Lejore Discoveries within 12 months of the approval of your cancelation.
Lejore Discoveries’ cancellation/refund schedule is as follows:
- All deposits are non-refundable after 10 days if you cancel your trip
- 30% of the total package price is non-refundable, if cancelled 120 days prior to departure date
- 50% of the total package price is non-refundable if cancelled 90 days prior to departure date
- 100% of the total package price is non-refundable if cancelled 60 days prior to departure date
- All trip packages must be paid in full 60 days prior to the trip departure date. Failure to complete your payment may result in the cancellation of your trip without refund.
Should there be a cancellation or change by Lejore Discoveries or our suppliers, all participating guests will be entitled to a full refund including the initial deposit amount.
Neither Lejore Discoveries, its affiliates, owners, officers, agents, or employees, shall be held liable for any act, default, injury (including death), loss, expense, damage, deviation, delay, curtailment or inconvenience caused to or suffered by any person or their property, howsoever arising, which may occur or be incurred by any organization or person, where such act, default, injury, loss, expense, damage, deviation, delay, curtailment or inconvenience may have been caused or contributed to by defects or failures of any aircraft, vessel, automotive vehicle or other equipment or instrumentality under the control of independent suppliers. You further understand that if you purchase any optional activities that are not part of your pre-booked charter itinerary (including, without limitation, shore excursions and tours, however conducted, airline flights and ground transportation), these activities are operated by independent contractors; the contract for the provision of that activity will be between you and the third party provider for such activity; Lejore Discoveries neither owns nor operates the third party supplier; and accordingly, you agree to seek remedies directly and only against the third party supplier and not hold the Lejore Discoveries responsible for their acts or omissions
Choice of Law; Resolution of Disputes
Any controversy or claim arising out of or relating to this Agreement, whether brought in rem or in personam, including without limitation any claim related to bodily injury, property damage or death, shall be settled by binding arbitration in the State of Florida, USA in accordance with the rules of the American Arbitration Association then existing, and judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the controversy. This agreement to arbitrate does not waive or modify the liability release contained in this document. Such proceedings will be governed by substantive Delaware law. The dispute will be resolved by a single arbitrator who must be a lawyer admitted to practice in the courts of at least one state in the United States and have a minimum of fifteen years of experience in civil litigation. The arbitrator so described will be selected by the American Arbitration Association. Each party to the dispute shall have the right on a single occasion to veto the designation of an arbitrator so selected. The parties waive the right to rely on any state law or statute which creates an exception to enforcement of the requirement that disputes be resolved pursuant to arbitration in the manner set forth in this provision.
If you have any specific questions not covered in the information above please submit your question using the contact us page.